Frequently Asked Questions

We are known for producing high-quality, ethically sourced Vetiver Oil from the roots of Vetiveria zizanoides, harvested from Cikuray Mountain in Garut, West Java. Our mission is to provide natural wellness solutions while promoting sustainability and supporting local communities.

Vetiver Oil is an essential oil extracted from the roots of the Vetiver plant. It is widely used for its calming and grounding effects, as well as its ability to relieve stress, improve skin health, enhance focus, promote restful sleep, and support immune health.

Our Vetiver Oil is ethically harvested from Cikuray Mountain in West Java. We work with local farmers who practice sustainable agriculture, ensuring that the environment is protected and the farmers are fairly compensated for their work. The roots are distilled through steam distillation, ensuring the purity and quality of the oil.

Vetiver’s deep roots prevent soil erosion and improve soil stability, making it an important plant for land conservation. Its cultivation also requires minimal chemical inputs, helping to maintain the health of the surrounding ecosystem.

Although JAVAJAVA ESSENCE was officially established this year, we have over 20 years of experience in sourcing and producing natural ingredients, particularly Vetiver Oil. Our longstanding expertise in the industry is reflected in the quality and purity of our products.

Vetiver Oil can be used in aromatherapy (with diffusers), applied to the skin in diluted form as a moisturizer or massage oil, added to bath water for relaxation, or even incorporated into skincare routines to reduce inflammation and promote healing.

No, we are committed to cruelty-free practices and do not test any of our products on animals. We believe in ethical production, which includes protecting both the environment and animals.

We partner with local farmers in Garut, ensuring they receive fair compensation and ongoing support for sustainable farming practices. By creating long-term relationships, we help foster economic growth in local communities while preserving traditional agricultural methods.

We are committed to ethical sourcing, sustainable farming, and eco-friendly packaging. Our Vetiver cultivation process promotes environmental health, and our products are designed to reduce waste with refillable and reusable packaging. Additionally, we strive to minimize our carbon footprint throughout the entire supply chain.

To place an order, please contact us directly with your requirements. After discussing your specific needs, we will provide a detailed quote, including pricing and shipping options. Once you confirm, we can move forward with the order.

Yes, the minimum order quantity for export is 5 kilograms. However, the larger your order, the more competitive the pricing becomes, and shipping costs can be more efficient.

Yes, we offer samples to potential buyers. However, please note that any associated costs for the samples, including shipping, will be invoiced to the buyer.

We typically operate on an FOB (Free on Board) basis, but the shipping terms can be discussed and adjusted based on what is most convenient for the buyer. We are flexible and happy to work with you to determine the best logistics.

We accept payments via bank transfer or cash. Depending on the order, a deposit may be required, which will be outlined in the payment terms provided in your quote.