Frequently Asked Question

What is Vetiver Oil, and what are its benefits?

Vetiver Oil is an essential oil extracted from the roots of the Vetiver plant. It is widely used for its calming and grounding effects, as well as its ability to relieve stress, improve skin health, enhance focus, promote restful sleep, and support immune health.

How is your Vetiver Oil sourced?

Our Vetiver Oil is ethically harvested from Cikuray Mountain in West Java. We work with local farmers who practice sustainable agriculture, ensuring that the environment is protected and the farmers are fairly compensated for their work. The roots are distilled through steam distillation, ensuring the purity and quality of the oil.

How does the Vetiver plant benefit the environment?

Vetiver’s deep roots prevent soil erosion and improve soil stability, making it an important plant for land conservation. Its cultivation also requires minimal chemical inputs, helping to maintain the health of the surrounding ecosystem.

How long has your company been in the business?

Although PT Javajava Indonesia Media was officially established this year, we have over 20 years of experience in sourcing and producing natural ingredients, particularly Vetiver Oil. Our longstanding expertise in the industry is reflected in the quality and purity of our products.

How can I place an order for Vetiver Oil?

To place an order, please contact us directly with your requirements. After discussing your specific needs, we will provide a detailed quote, including pricing and shipping options. Once you confirm, we can move forward with the order.

Is there a minimum order quantity for export?

Yes, the minimum order quantity for export is 5 kilograms. However, the larger your order, the more competitive the pricing becomes, and shipping costs can be more efficient.

Do you offer samples before I make a full order?

Yes, we offer samples to potential buyers. However, please note that any associated costs for the samples, including shipping, will be invoiced to the buyer.

How are the shipping terms handled for international orders?

We typically operate on an FOB (Free on Board) basis, but the shipping terms can be discussed and adjusted based on what is most convenient for the buyer. We are flexible and happy to work with you to determine the best logistics.

What payment methods do you accept, and is there a deposit required?

We accept payments via bank transfer or cash. Depending on the order, a deposit may be required, which will be outlined in the payment terms provided in your quote.